TOP INFLUENCING TIPS
Starting point: every CSP member has a leadership role in promoting the contribution
of physiotherapy
• ‘Walk in the other man’s moccasins’. Put yourself in the shoes of those you are
trying to influence. How can you support them in what they want to achieve?
• Relationships/rapport are built on mutual respect. Requires a willingness to listen
and to understand the others’ concerns.
• Preparation. Think in threes. 3 things you want put across. 3 things you want to
achieve. 3 killer facts to back your case. Focus on patients at all times
• See the wider picture. Physiotherapy does not exist in a vacuum and it’s not
unprofessional to be political.
• Value of alliance building and team building. Enthusing others to s value of physiotherapy. Teaming up with colleagues to share work.
roles that put you in a position of influence.
• The power of telling stories. They win hearts and minds in a way tha
can never do.
• Private persuasion or public challenge? Need to decide on a case-
right or wrong approach.
• Treat failure to influence as a learning experience, and move on
ONES TO THINK ABOUT
• Is it all about the evidence base? Case for sometimes just going for what you
know is right, especially if it means an opportunity would otherwise be lost?
• Careful use of humour and passion. Both have merit, but can be overdone
• Impact of gender on influencing. Overcoming ‘imposter syndrome’. Being aware
of potential for stereotyping.
• Sprinkling stardust! Most people like to be in the vanguard, so respond well to
ideas that are presenting as innovative, cutting edge - as well as being well
researched.
Lesley Mercer
CSP Director of Employment Relations and Union Services
No comments:
Post a Comment